HARMATTAN GEOSPATIAL - TERMS AND CONDITIONS
1. Introduction and Acceptance
These Terms and Conditions govern your use of Harmattan Geospatial's services, including but not limited to training programs, geospatial data services, software solutions, and consultancy offerings. By accessing or using any of our services, you agree to be bound by these terms in full. If you disagree with any part of these terms, you must immediately discontinue use of our services. These terms constitute a legally binding agreement between you (the "Client") and Harmattan Geospatial ("Company", "we", or "us").
2. Service Offerings
Harmattan Geospatial provides professional geospatial services including:
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Comprehensive GIS training programs (both online and in-person formats)
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Custom geospatial data collection, processing, and analysis
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Software solutions including GIS dashboard development
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Project evaluation and geospatial consultancy services
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Sales and rental of GPS equipment
The specific details of each service, including scope, deliverables, and timelines, will be outlined in individual service agreements or project contracts.
3. Registration and Accounts
To access certain services, you may be required to register an account. You agree to:
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Provide accurate, current, and complete information during registration
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Maintain and promptly update your account information
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Maintain the confidentiality of your account credentials
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Be responsible for all activities that occur under your account
We reserve the right to refuse service, terminate accounts, or remove/edit content at our sole discretion.
4. Payment Terms
All fees for services will be as quoted on our website or in proposals. You agree to:
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Pay all charges incurred by your account
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Provide complete and accurate billing information
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Pay applicable taxes
Payment methods accepted include bank transfers, credit/debit cards, and other electronic payment methods as specified. Late payments may incur additional charges of 1.5% per month on the outstanding balance.
5. Refund and Cancellation Policy
Training Programs:
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Full refund available if cancellation occurs at least 14 days before course commencement
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50% refund for cancellations between 7-14 days before start date
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No refunds for cancellations less than 7 days before start or for no-shows
Consultancy Services: -
Project deposits are non-refundable
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Cancellation fees may apply based on work completed
All refund requests must be submitted in writing to our support team.
6. Intellectual Property Rights
All content provided through our services, including course materials, software, methodologies, and reports, remains the exclusive property of Harmattan Geospatial. Clients are granted a limited, non-exclusive, non-transferable license to use materials solely for their internal purposes. Any unauthorized reproduction, distribution, or commercial use of our proprietary materials is strictly prohibited.
7. Data Protection and Privacy
We are committed to protecting your personal information in accordance with applicable data protection laws. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to such processing. For projects involving sensitive data, additional confidentiality agreements may be required.
8. Client Responsibilities
Clients agree to:
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Provide accurate and complete information necessary for service delivery
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Obtain all necessary permissions for data shared with us
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Use our services only for lawful purposes
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Not reverse engineer, decompile, or disassemble any software solutions
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Not resell or commercially exploit our services without written consent
9. Limitations of Liability
To the maximum extent permitted by law, Harmattan Geospatial shall not be liable for:
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Any indirect, incidental, or consequential damages
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Loss of profits, data, or business opportunities
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Service interruptions beyond our reasonable control
Our total liability for any claim related to our services shall not exceed the fees paid for the specific service in question.
10. Service Modifications and Availability
We reserve the right to:
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Modify or discontinue services temporarily or permanently
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Change pricing structures with 30 days' notice
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Update software and systems which may affect functionality
We will make reasonable efforts to notify clients of significant changes that may impact service delivery.
11. Termination
Either party may terminate service agreements with 30 days written notice. Upon termination:
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All outstanding fees become immediately due
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Client access to services may be suspended
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Confidentiality obligations survive termination
We may terminate immediately for material breaches of these terms.
12. Dispute Resolution
Any disputes shall first be attempted to be resolved through good faith negotiations. If unresolved within 30 days, disputes shall be submitted to mediation in [specified jurisdiction]. If mediation fails, either party may pursue legal action in the courts of [specified jurisdiction], which shall have exclusive jurisdiction.
13. Force Majeure
Neither party shall be liable for failure to perform obligations due to events beyond reasonable control, including natural disasters, war, terrorism, pandemics, or government actions. Affected parties must notify the other promptly of such events.
14. Amendments
We may modify these terms at any time. Continued use of services after changes constitutes acceptance. Material changes will be communicated via email or through our website.
15. General Provisions
These terms constitute the entire agreement between parties. If any provision is found invalid, the remaining provisions remain in effect. Our failure to enforce any right does not constitute a waiver. These terms shall be governed by the laws of [specified country/jurisdiction].